Since its founding on January 1, 1992, the Dubai Electricity and Water Authority, or DEWA, has been a public utility fueling the energetic city. Beyond just providing utilities, DEWA is a leader in innovation, providing state-of-the-art solutions in big data management, smart homes, energy generation, and tackling opportunities and problems in the utility industry. In addition, DEWA is in charge of manufacturing, energy consumption analysis, billing, and supplier and customer metrics. DEWA strives to deliver top-notch customer service with the objective of a Sustainable Innovative World-Class Utility.